This policy explains what we process when you contact Kanon Catering by web form, email, phone, or the concierge chat. It applies to visitors, leads, and confirmed customers.
We may collect the following categories of personal data:
We process personal data to respond to enquiries, prepare offers, and deliver catering services.
We keep enquiry and delivery records only as long as required for service, legal, and accounting obligations. Standard retention is up to five years unless a longer period is required by law or for a documented dispute.
When retention expires, data is deleted or irreversibly anonymized.
We use vetted processors for hosting, analytics, communications, and business operations. Processors only receive the minimum data required to deliver their service and are bound by data processing agreements.
If data is transferred outside the EEA, we rely on legally approved transfer safeguards such as standard contractual clauses.
Messages sent to the concierge chat may be processed by AI services to classify intent, draft replies, and route your request to our team.
You may request access, correction, deletion, restriction, objection, or portability of your personal data where applicable under GDPR.
Contact: post@gbmd.no
Controller: Gamlebyen Mat & Drikke AS
If you believe your rights are not respected, you may lodge a complaint with your relevant data protection authority.
